Overview

This website is operated by StillRise Labs LLC. Throughout the site, the terms "we," "us," and "our" refer to StillRise Labs LLC.

StillRise Labs LLC offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any services.

Any new features, tools, or services added to the current store will also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, and you may not, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You understand that your content, not including payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied on as the sole basis for making decisions without consulting more accurate, more complete, or more timely sources of information.

This site may contain historical information. Historical information is provided for reference only and is not current. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products or Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to our Returns and Refunds Policy.

We have made every effort to display product colors and images as accurately as possible. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We reserve the right to limit quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

StillRise currently sells and ships only within the United States.

StillRise matcha is a food product. Information on this site is provided for general informational purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Section 6 — Order Acceptance, Billing, and Account Information

We reserve the right to refuse, limit, or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, and or orders that use the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment information, so we can complete your transactions and contact you as needed.

Section 7 — Shipping and Delivery

We currently ship to addresses within the United States only.

Shipping and delivery timeframes are estimates only and are not guaranteed. Delays may occur because of carriers, weather, holidays, inventory issues, or other events outside our control.

Risk of loss and title for products purchased from our store pass to you upon delivery to the shipping carrier, to the extent permitted by law.

Section 8 — Subscriptions

If we offer subscription products or recurring purchase options, by purchasing a subscription you authorize us or our payment processor to charge your payment method on a recurring basis at the interval and rate disclosed at checkout until you cancel.

Subscription details, including billing frequency, renewal timing, and cancellation terms, will be disclosed at checkout and or in any subscription policy posted on our site.

You are responsible for managing your subscription and keeping your payment information current. If a subscription payment cannot be processed, we may retry payment, pause, or cancel the subscription.

You may cancel a subscription in accordance with the subscription terms provided at checkout, through your customer account if available, or by contacting us at stillriselabs@gmail.com.

Section 9 — Optional Tools and Third-Party Services

We may provide you with access to third-party tools, apps, integrations, or services over which we neither monitor nor have control nor input.

You acknowledge and agree that we provide access to such tools and services "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools or services.

Any use by you of optional tools or services offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.

Section 10 — Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

Section 11 — SMS, Email Marketing, and Promotional Communications

If you subscribe to our email list, SMS list, or other promotional communications, you agree to receive marketing and promotional messages from us in accordance with your consent and applicable law.

Consent to receive promotional emails or text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply for SMS messages depending on your mobile carrier and plan.

You may unsubscribe from marketing emails by clicking the unsubscribe link in an email. You may opt out of SMS messages by replying STOP, if SMS messaging is enabled. For help, contact us at stillriselabs@gmail.com.

Any messaging platform, pop-up provider, or third-party marketing service used by us may have additional terms or privacy practices that also apply.

Section 12 — Reviews, Comments, Feedback, and User Submissions

If you submit reviews, comments, feedback, suggestions, ideas, photos, testimonials, or other materials to us, whether online, by email, through a review tool, or otherwise, you agree that we may use, edit, copy, publish, distribute, and display those materials in any medium without restriction, unless prohibited by law.

We are under no obligation to maintain any submission in confidence, to pay compensation for any submission, or to respond to any submission.

You agree that any review or submission you provide will be accurate, based on your actual experience where applicable, and will not violate any law or the rights of any third party. You may not submit false, misleading, unlawful, abusive, defamatory, obscene, or infringing content.

We reserve the right, but not the obligation, to monitor, edit, or remove any content that we determine in our sole discretion to be unlawful, misleading, abusive, defamatory, obscene, spam, fraudulent, or otherwise objectionable, or that violates these Terms.

Section 13 — Affiliate, Referral, and Rewards Programs

If we offer any affiliate, referral, ambassador, creator, or rewards program, your participation in that program may also be subject to separate terms and conditions, which are incorporated by reference if posted.

We reserve the right to modify, suspend, or terminate any such program at any time.

Section 14 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 15 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on the website is inaccurate at any time without prior notice, including after you have submitted your order.

Section 16 — Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

• For any unlawful purpose
• To solicit others to perform unlawful acts
• To violate any applicable laws or regulations
• To infringe upon our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other malicious code
• To collect or track the personal information of others
• To spam, phish, scrape, crawl, or interfere with the security features of the Service or any related website
• For any obscene, fraudulent, or harmful purpose

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Section 17 — Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided "as is" and "as available," except as expressly stated by us and except where prohibited by law, without warranties or conditions of any kind, either express or implied.

Section 18 — Limitation of Liability

To the fullest extent permitted by law, StillRise Labs LLC and our officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to any product purchased from us shall not exceed the amount paid by you for that product.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Section 19 — Indemnification

You agree to indemnify, defend, and hold harmless StillRise Labs LLC and our affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.

Section 20 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 21 — Termination

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by ceasing to use our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement or deny you access to our Services at any time without notice, to the extent permitted by law.

Section 22 — Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Section 23 — Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Section 24 — Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our website or the Service following the posting of changes constitutes acceptance of those changes.

Section 25 — Contact Information

Questions about the Terms of Service should be sent to:

StillRise Labs LLC
stillriselabs@gmail.com