Frequently Asked Questions
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Frequently Asked Questions
Everything you need to know about First Quiet and StillRise.
The Product
What is First Quiet | Ceremonial Matcha Ritual Set?
First Quiet is our ceremonial matcha ritual set, created for calm, focused mornings. Each set includes one 30g resealable pouch of First Quiet matcha and one ritual card with a QR code that unlocks a digital breathwork guide and a 15-day affirmation practice.
What kind of matcha is it?
First Quiet is ceremonial-grade matcha sourced from Uji, Kyoto, Japan. It is made from shade-grown green tea leaves, stone-ground in Japan, with nothing added.
Where is your matcha from?
Our matcha is sourced from Uji, Kyoto, Japan. We work with a trusted producer there to bring StillRise matcha to our customers in the United States.
What does ceremonial grade mean?
Ceremonial grade is the highest quality tier of matcha, made for drinking on its own. It is known for its smooth taste, rich green color, and clean finish.
Does it contain sugar, fillers, or additives?
No. First Quiet is 100% pure matcha with no sugar, fillers, or additives.
Does it contain caffeine?
Yes. Matcha naturally contains caffeine. Many people choose matcha over coffee because the energy feels smoother and more steady.
What does it taste like?
First Quiet has a smooth, rich, grounded taste with natural umami and a gentle sweetness. It is made to feel calm, clean, and easy to return to each morning.
How many servings are in one pouch?
Each pouch contains 30g of matcha, which is about 15 servings depending on how you prepare it.
What is included in the Ritual Set?
Each Ritual Set includes one 30g pouch of First Quiet ceremonial matcha and one printed ritual card with a QR code. The QR code gives you access to a digital breathwork guide and a 15-day affirmation practice.
Is it vegan?
Yes. First Quiet is 100% pure matcha.
Preparation
Is it good for beginners?
Yes. First Quiet was made to be beginner-friendly while still feeling premium. The taste is smooth, the ritual is simple, and the digital breathwork and affirmation guide make it easy to begin.
How do I prepare it?
Add matcha to a bowl or cup, pour in hot water that is not boiling, and whisk or mix until smooth. You can enjoy it as a traditional bowl of matcha or turn it into a latte.
Do I need a whisk?
A whisk is recommended — it creates a smoother texture and makes the ritual feel more intentional. You can also use a frother. Because First Quiet is finely stone-ground, many people can also mix it with a spoon without needing to sift it first.
Can I make it hot or iced?
Yes. You can enjoy First Quiet hot or iced.
When should I drink it?
We recommend First Quiet in the morning, when things are quiet and you can actually feel the ritual. You can also enjoy it later in the day. If you are sensitive to caffeine, we recommend enjoying it before 2 PM.
How should I store it?
Store your matcha in a cool, dry place away from heat, light, and moisture. Reseal the pouch tightly after each use. For the freshest flavor, enjoy it within 3 months of opening.
Orders & Shipping
Where do you ship?
We currently ship within the United States only.
Do you offer free shipping?
Yes. We offer free shipping on all U.S. orders.
How long does shipping take?
Orders are processed within 2 business days. Once shipped, delivery usually takes 3 to 5 business days depending on your location.
Can I return it?
Yes. You can request a return within 30 days of the purchase date if the product is unopened and undamaged. Because matcha is a perishable consumable product, opened product cannot be returned. We do not offer exchanges. Return shipping costs are the responsibility of the customer, and original shipping charges are not refunded.
How do I start a return?
Email us at stillriselabs@gmail.com with your order number, and we will help you with the next steps.
About StillRise
Who is behind StillRise?
StillRise was founded by Carmelo and Eri — two parents who built their morning around calm, focus, and intention. Matcha became part of that practice, and StillRise was created to share it with others.
Who is StillRise for?
StillRise is for people who want more peace and focus in their mornings. It is for people protecting their quiet time, builders creating something meaningful, and coffee drinkers looking for a calmer ritual.